Privacy Policy

Privacy Policy (UK & Ireland)

1. Introduction We are 8to7 Solutions (“8to7 Solutions”), and act as the data controller for the processing of your personal data. All references in this privacy policy to “we”, “us” or “our” should be read as referring to 8to7 Solutions. Our contact details are included at the end of this privacy policy. We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (UK), and the EU General Data Protection Regulation (EU GDPR) as retained under Irish law.

2. Scope of this privacy policy This privacy policy applies to our processing of your personal data when you: • visit our website (the “Website”); • as a customer, user, or representative of a customer, use our products and services; • participate in our events or conferences; or • are contacted by us for marketing purposes. This privacy policy explains the purposes for which we process your personal data, with whom it is shared, and the rights you have in relation to your data. For information about our use of cookies, please see our separate Cookie Policy.

3. What personal data we process, why, on what legal basis and for how long 8to7 Solutions processes personal data for the purposes outlined below. Each processing activity has a lawful basis under UK and Irish data protection law, such as: • Consent – where you have given clear consent; • Contract – where processing is necessary for the performance of a contract with you; • Legal obligation – where processing is required to comply with legal obligations; • Legitimate interests – where processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests. Details of categories of data, processing purposes, retention periods and lawful bases are provided in the tables above [adapted from the original policy]. Where UK or Irish law requires longer retention (for example, for tax or accounting purposes), we will comply with those obligations.

4. From where do we collect personal data? We collect personal data directly from you (e.g. via our Website, events, or direct communications). We may also receive your details from event organisers, partners, or third-party platforms, provided this is done in compliance with UK and Irish data protection law.

5. What happens if you do not provide your personal data? If you choose not to provide personal data that we require to deliver our products or services, we may be unable to fulfil our contractual or legal obligations. Mandatory data will be clearly indicated at the point of collection.

6. With whom do we share your personal data? We may share your personal data with trusted third parties to fulfil the purposes set out in this policy, including:

• external payment providers;

• insurers;

• providers of business administration systems;

• IT service providers;

• marketing agencies;

• website and traffic analytics companies.

All such third parties are required to process your personal data securely and only in accordance with our instructions.

7. International transfers Your personal data may be transferred outside the UK or EEA. Where we do so, we will ensure appropriate safeguards are in place, such as: • adequacy decisions issued by the European Commission or the UK Government; or • standard contractual clauses approved by the European Commission or the UK Government. For details of specific transfers, please contact us (see Section 10).

8. Your rights You have the following rights under UK and Irish data protection law:

• Right of access – to request copies of your personal data.

• Right to rectification – to have inaccurate or incomplete data corrected.

• Right to erasure (“right to be forgotten”) – to request deletion of your data where legally permitted.

• Right to restrict processing – to limit how we process your data in certain circumstances.

• Right to data portability – to receive your data in a structured, commonly used and machine-readable format and transfer it to another controller.

• Right to object – to object to processing based on legitimate interests, or to direct marketing.

• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time. If you wish to exercise any of these rights, please contact us (see Section 10). You also have the right to lodge a complaint with your local supervisory authority:

• UK: The Information Commissioner’s Office (ICO), www.ico.org.uk

• Ireland: The Data Protection Commission (DPC), www.dataprotection.ie

9. Amendments to this policy We may update this privacy policy from time to time. Updated versions will be published on our Website and will apply immediately upon publication. Where material changes are made, we will notify you via our Website or by other appropriate means.  

10. Contact us If you have any questions about this privacy policy, your rights, or how we process your personal data, please contact us: 8to7 Solutions Email: info@8to7Solutions.com